Terms of service

These terms cover the use of Discount Devil (“the app”) by the Shopify merchants who install it. The app is provided by Ioun Developers (“we”, “us”).

Acceptance

Installing or using the app means you accept these terms. If you do not accept them, uninstall the app.

The service

The app provides a coupon wallet page in your customers’ accounts, and issues discount codes to your customers by hand, through campaigns and stamp cards, claim links, purchase triggers, and other Ioun apps you enable. Each code is created as a discount in your own Shopify store, bound to one customer with a single use. Features change over time; this site is the record of what the app currently does.

Your responsibilities

• Campaigns, coupon values, expiry, combination rules and the other settings are yours to configure. The app issues what you tell it to; a generous campaign is a generous campaign.
• The discounts the app creates are real discounts in your store, and orders placed with them are your orders, at the prices they produce. If you edit or delete those discounts by hand in Shopify, the coupons behave according to your edits, and the app may record them as revoked or unusable.
• Claim links and tags drive messages you send through Shopify Email or other tools. Those messages, and the consent to send them, are yours.

Availability and support

We aim to keep the app available continuously, but it is provided without a guaranteed service level. Order and webhook notifications are delivered by Shopify and can be delayed by Shopify incidents; the hourly sweep exists to reconcile. Support is by email at hello@ioun.dev.

Fees

Fees, if any, are those shown on the app’s Shopify App Store listing at the time you install or upgrade, and are billed through Shopify.

Liability

The app is provided “as is”. To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including lost profits or discounts redeemed, arising from the use of the app. Our total liability in any twelve month period is limited to the fees you paid us in that period. Nothing in these terms excludes liability that cannot lawfully be excluded.

Termination

You can end these terms at any time by uninstalling the app. We may suspend or end the service for abuse, non-payment, or where Shopify requires it. On uninstall, the app’s stored records for your shop are deleted as described in the privacy policy.

Changes

We may update these terms; the date above is the record of the current version. Continued use after a change means acceptance of the changed terms.