Frequently asked questions

They can, but it does them no good. Every code the app creates is restricted to the one customer it was issued to, with a usage limit of one. Anyone else who tries it at checkout is refused by Shopify, so a code posted on a coupon site is worthless.

In your own store. Each coupon is an ordinary Shopify discount code, visible under Discounts in your admin like any other. The app creates it, tracks it, and deletes it again when the coupon expires or you revoke it, so the list stays clean.

That is your choice. Under Settings, New coupons combine with decides whether the app’s codes can be used alongside order, product and shipping discounts. By default they combine with product and shipping discounts but not with other order discounts. See combining with other discounts.

No. The app sends no email at all. It can add a tag to a customer when they receive a reward, and a Shopify Email automation on “Customer tag added” sends the message, from your store, with your branding and Shopify’s unsubscribe handling. See tags and email automations.

Yes. The link carries a random token that cannot be guessed, and it never identifies the customer: whoever opens it must sign in, and the reward goes to the account they sign in to, once per customer. If a link ends up somewhere you did not intend, Regenerate link retires it at once, and unticking Enable claim link turns it off.

New customer accounts, with the Discount Devil page added to the account menu in the checkout and accounts editor. The wallet does not appear in classic customer accounts. You can name the menu item anything you like.

Any Shopify plan with new customer accounts. The codes are standard Shopify discount codes, so they behave in every market your store sells to as any other code does. Fixed-amount coupons are in your store’s currency.

It moves to the wallet’s history as redeemed, and Shopify will not accept the code again. The app records redemptions from the wallet itself and from an hourly sweep, so the state catches up even if the customer never opens the wallet.

Yes. Revoke on the Coupons page withdraws it: the discount code is deleted from your store and the coupon shows as revoked. A coupon that has already been redeemed cannot be revoked.

The wallet page disappears from customer accounts with the app. When Shopify tells us the store’s data should be removed, everything the app holds for your store is deleted: coupons, stamps, campaigns, settings and the audit log. See the privacy policy. Discount codes already created in your store stay there until you delete them.

Discount Devil is not yet on the Shopify App Store. Plans and prices will be on its listing when it is published, and billing will run through Shopify.

Write to hello@ioun.dev. We usually reply within two business days. It is much quicker to help if you include:

• your store’s .myshopify.com domain,
• which campaign or coupon the question is about,
• what you expected to happen and what happened instead,
• a screenshot of the wallet, claim page or checkout, if the question is about what a customer saw.